Tag: walkie talkie

Will Walkie Talkie Diminish
WOKI Talkis the key walkie talkie and digital trunked radio manufacturer and supplier in Malaysia. We have setup a comprehensive strategy and service quality to support our customer communication needs, deliver better quality walkie talkie products and we also need to keep the pace with recent IT knowledge.

Due to latest technology development such as WeChat or Whatsapp instant messenger application, both of the applications also provide the voice message which similar to the basic walkie talkie function.

Is there any difference between walkie talkie or trunked radio vs. WeChat? As compare to handphone, handphone is for 1 to 1 communication whereby walkie talkie could be used for instance messaging broadcast. This major difference has protected walkie talkie remained the territory without lossing to handphone.

Now with the development and popular of smartphone, the WeChat application has provided message broadcast function, will walkie talkie be diminished soon?

What is the different between Walkie talkie and WeChat?

Walkie talkie is the communication appliances whereby WeChat is an instance messenger application which apply on smartphone. Both are providing communication facility for users.

Even both devices are proving communication facility for user but there are still some difference between these 2 device.

Advantageous for using Walkie Talkie

Some advantageous for walkie talkie:
- Device Robustness. Walkie talkie is designed to operate under rigor situation. For instance WOKI H630S walkie talkie is designed for working in high moisture work environment.
- Voice Broadcast Theory. The radio signal transmitted through the air transmission. Radio transmission is the fundamental radio theory which does not rely on many supporting station. This make the radio communication is more robust and reliable.
- Instant Message Delivery. You could start talking by pressing the PPT button locate at the side of the walkie talkie, your message will be sent to the group without delay.
- Better Hearing & Voice does not interrupted. The walkie talkie will consistently deliver the voice via the speaker. It is more forgiving for the user to get the message even at a relatively noisy working environment.
- Safety Features. Some of the walkie talkie is designed for water proof (IP67 standard) or even prevent ignition proof.
- Save in telephone bill. You can use the walkie talkie and carry out the communication amount the group in the plant without paying any single cent for telephone bill.
Area Suitable for Walkie Talkie

If you are falling on below category or condition, you may want to consider implementing radio communication such as walkie talkie in your environment.
- Housing Estate Security. The security guard is advised to carry a walkie talkie while performing patrolling in the housing estate compound. He could immediate report any situation to the control room and other colleague for immediate action.
- Manufacturing plant, especially facility team. Facility is the department who always needs to work in facility room and perform many patrolling job. The noisy background facility room is more forgivable for walkie talkie system. Communication makes more convenient.
- Outdoor activity. Especially a hiking group with more than 10 persons are advised to equip with walkie talkie. The walkie talkie will give more control for the organizer to control the crew especially hiking in a no telephone signal terrain area.
- No tele-communication coverage area. Telephone coverage has improved a lot as compare to 10 years ago, however there are some area only cope with limit signal coverage such as mountain area, large plantation side and rural area. Under this circumstances, walkie talkie maybe another alternative.
- Rigorous working condition. Many working environment such as high humidity, noisy, construction site are more suitable to equip with walkie talkie. Walkie talkie is designed able to cope with more rigorous working condition.
- Restaurant. A large and high traffic restaurant is advise to equip with walkie talkie so that the message will flow promptly among the restaurant work flow. This will also shorten the communication lead time.
We agree, with the variety of tele-communication, user has more choice for choosing the tools for better communication. However, in WOKITalk, we are very sure there are still niches of work place which still require walkie talkie or trunked radio.

You are welcome to contact WOKI Talk to understand our offer for telecommnuication products.
September 10, 2016
WOKI Talk is Improving Our Service Quality
WOKI Talk as one of the walkie talkie and spare part suppliers for Malaysia market. Even we are not the largest walkie talkie suppliers however this does not stop us from improving especially in service quality. In this industry, many users are talking about brand and pricing, however seldom we heard people talking about walkie talkie service quality.

In WOKI Talk, we think that in order to sustain in the tele-communication industry, we have to improve our service quality.

What is Walkie Talkie Service Quality?

I guess many users still ambiguous about the service quality in walkie talkie industry. Walkie talkie consider a communication tools which very much depending on the signal coverage. A wider or larger signal coverage is definitely be more welcome by user.

Besides the signal coverage, there are several factors which direct relected for better user experience, those area could classify as service quality, these include:

Walkie Talkie eshop
- 24hours hotline
- Response time
- Contact Person or Window
- Incident tracebility system
WOKI Talk has setup computerize program in order to systemize our works. WOKI Talk appreciate WK Intan for developing an effective and efficient system for us to run our operation. With the system, some of the paperwork and activities traceability are setup properly. We could access the system and reply to customer inquiry within short period of time.

Products and Services Provide by WOKI Talk

WOKI Talk started as a walkie talkie seller, however we have extended our coverage to relevant sector as well. This include:
- Supply walkie talkie and trunk radio
- Supply spare part for walkie talkie and trunk radio
- Walkie talkie repair
- Tele-communication system design
It is not an easy job in order to extend to wider scope without sacrificing the service quality. Over the year 2015 and 2016, while we are in the process on phasing in digital trunk radio in Malaysia, on the other hand we also setup a dedicate work force enhacing our support.

Service Quality WOKI Talk Develop

WOKI Talk has further improve our support and user experience in walkie talkie industry. Below are a few system we had implemented:
- 24hours hotline.
- Repair talkie tracking system.
- Establish comprehensive spare part.
- Moving to E-Commerce shop.
User could immediately call the 24hrs hotline while encounter any interruption in trunk radio system. Meanwhile we also established an effective trunk radio tracking system to ensure all repair talkie could complete effectively and promptly. User will receive an acknowledgement SMS status once the WOKItrunk radio being return to WOKI Talk.

Spare part wise, WOKI Talk has build up sufficient stock for trunk radio accessories, such as antenna, handheld microphone. We also setup an WOKI Talk e-commerce website to streamline the entire spare part handling process. Selling price, available stock and shipping status are accessible so that user could make the appropriate plan.

With the walkie talkie accessories e-shop, user could make order via your finger tip. You are welcome shopping in our WOKI Talk e-shop, http://shop.mywokitalk.com to show our commitment in communication industry.

What is the Upcoming Improvement Plan for WOKI Talk?

Thank You from WOKI Talk

Obviously WOKI Talk wouldn’t stop somewhere along our journey. We know service quality and technical support are the best area to differentiate WOKI Talk from others. We have to continuous improve outselves and making up our branding in Malaysia.

We will also continuous pump in our resources in the service sector so that we could keep up the pace from customer expectation.

Again, WOKI Talk would like to take this opportunity to say thank you and let us serve you better.
September 5, 2016
Two Way Radio in Malaysia
H900S Walkie Talkie

WOKI Brand Two Way Radio in Malaysia

Two way radio is a simplex system, whereby user is communicating within the same frequency. However 2-way radio only allow one user to speak at a time while other user at the same frequency at listen only mode.

WOKI TALK is the walkie talkie supplier in Malaysia. WOKI TALK own the two way radio for the brand WOKI.

The WOKI brand 2 way radio H900S consists of 16 communication channel and encryption system that will give better clarity in voice quality and less interference.

Meanwhile, Woki Talk also has the ability to setup dedicate frequency pool set for more demanding user application, with this dedicate frequency pool, two way radio user in Malaysia will enjoy a separate talk group than others.

What is Two Way Radio

In Malaysia, there are user using two way radio and trunked radio. Both are difference communication system in term of setup and application.

Two way radio system is a radio transmittal signal that allow user freely communicate within the signal coverage zone with the same transmission frequency. The voice or signal transmits directly in the air without any support of any additional control system. Whereby, a trunked radio network system, with a complex support of control system and repeater, the signal coverage is further and more complicated in the sense of technology involvement.

General Two Way Radio Application in Malaysia

There are mainly 2 main applications for two way radio in Malaysia.
1. 2-way radio with small compound communication
2. 2-way radio for home or housing estate security coverage
For more demanding application that need a wider coverage, user could always setup a two way radio system with repeater for a particular area. The radio system will enhance the signal quality and coverage distance.

In Malaysia, user not require to apply a dedicate license for using any 2-way radio however if user require to install a two way radio system with repeater, a license need to secure from MCMC department.

Two-way radio has been widely used in factory area or building. We have seen many facility engineers or technicians carry two way radio and communicate freely while carrying out the work.
April 19, 2015
Two Way Radio System
WOKI Talk Two Way Radio System

Communication Tower

WOKI TALK provides one stop solution in 2 way radio wireless repeater radio communication system. We are having the ability to setup two way radio system and program the walkie talkie for communication.

The two way radio system we install to customer is given with dedicate frequency range to ensure the transmitting quality and no interference. Our two way radio system not only works with WOKI brand walkie talkie but also other model of walkie talkie.

Who Needs Two Way Radio System

Two way radio system is broadly used by most of the district security force team. In Malaysia, RELA is a dedicated security force for dedicate area or housing estate. Many housing estates or “kampong” in Malaysia do form it own security force team acting as the regular security responsible team apart from police.

The team members for RELA team are equipped with walkie talkie or2 way radio as the communication tools. Unfortunately most of the 2 way radio comes with limited area coverage up to 3km, this coverage is insufficient for RELA responsibility. In order to improve the distance coverage, user need to install dedicatestwo way radio network system for improving the communication coverage.

Distance Coverage for Two Way Radio System

Two way radio system can easily achieve 10km coverage area. At certain geometric in Malaysia, we manage reaching 20km coverage. There are several criteria while installing a two way radio system in order to achieve good and stable distance coverage and voice transmitting quality.
1. The antenna needs to install as high as possible without any blockage
2. Make sure the cable connector between antenna and repeater is tightly fasten
3. Selection of coaxial cable for two way radio system
Kindly contact WOKI to learn more about our supports and services in two way radio system.
April 19, 2015