Category: Trunk Radio

Kenwood NX820 Review and Pricing
Kenwood NX820

Kenwood NX820 is the latest digital trunk radio model launched in the Malaysia market. Because of the highly remarkable Kenwood TK480 analog trunk radio, Kenwood trunk radio also gain a substantial market share under the competition of Motorola and Hytera.

WOKI Talk is one of the dealer for Kenwood trunk radio in Malaysia, we would like to share with our reader about the review of Kenwood NX820. At the end of the article, we will also stated the price range so that our reader could make the own judgement.

Review 1. Specification of Kenwood NX820

Kenwood NX820 is a mobile unit which should be installed in vehicle. Below is the basic specification for Kenwood NX820.
- Operating Voltage: 13.6V (DC)+/- 15%
- Power: 5- 30W
- Frequency: 400-470MHz
- Weight: 1.2kg
- Dust Water Instruction: IP54
- Display:LED Display
Review 2. Complete Set of Kenwood NX820 and Warranty

kenwood NX820 Complete Set

A complete set of Kenwood NX820 comes with the below items:
- Kenwood NX820 body
- DC power cable
- Antenna
- Hand microphone
- Bracket
- Screw
- Manual
The set is also comes with 2 years warranty for tranduser defect. For antenna and hand microphone, the warranty are only 6 months.

Review 3. User Experience

Kenwood mobile unit comes in a simple appearance design perhaps it is very similar to TK480. The display is always simple yet ease to read even you are driving.

User could adjust the 2 volume button, located at the left side, even during the driving stage. The change talk group button is located at the right hand side.

User could switch to respective channel even there is no signal connection. This is very good function to WOKI Talk as we could easily assess the talk group in that particular trunk radio.

Underneath is a row of functioning button which normally we do not recommend our user to explore.

Review 4. Difficiency High light

No doubt Kenwood NX820 is a reliable digital trunk radio during our application, there are some areas which need our user attention.
- The radio unable turn on.
- Out of Range (OOR).
Review 5. Common accessories for Kenwood NX820

Kenwood NX820 Antenna

There are several standard or non-standard accessories which develop for this digital trunk radio user. Here are a few common accessories:
- Antenna
- Handheld microphone
- Casing
- External speaker
Review 6. Pricing Range for Kenwood NX820

We always offer a competitive price for our fellow user in Malaysia. The selling price for a brand new set of Kenwood NX820 falls at RM1600 per set. However the price may fluctuate from time to time without further notice but you are always welcome to check with WOKI TALK before your purchase.

Hopefully the above itemize briefing and review is able to give you a better understanding about Kenwood NX820. The pricing stated in this article should make this review even better. Or you could even checkout WOKI Talk e-shop for our detail accessories and price list.

Please feel free take up your phone or contact WOKI Talk to know about about Kenwood NX820 and price.
August 28, 2016
LJE Communciation, A Trunk Radio Supplier
WOKI Talk would like to introduce LJE Communication to our readers who are not very familiar about this trunk radio giant in Penang. In short, LJE is the trunk radio supplier in Malaysia. They located in Penang and they mostly focus in Penang and northern region market in Malaysia.

How LJE Communication Engage Customer

WOKI Talk website layout

LJE Communication is participating in trunk radio business for many years. LJE started the trunk radio business with Electcoms. After separate from Electcom, LJE partner with Mal-tel for trunk radio business. LJE also the one who introduce WOKI Talk to Mal-tel becoming another digital trunk radio supplier in Malaysia. With our network advantageous, LJE wants WOKI Talk to take up the digital trunk radio support in Perak and Selangor state. However, we think we could do more.

WOKI Talk has other way for engaging our customer. We deliver sincere service to user, not only our customer, but also other digital trunk radio user who needs our support. We understand digital trunk radio is pretty new to Malaysia user, we are educating the user via our well establish WOKI Talk website. Especially Malaysia has moving into digital trunk radio since year 2016, we had write many articles to propagate the news as well.

LJE Communication Website

LJE still pretty much lagging behind in the webstie setup. As of today, we could still notice many pages still tag as “under construction”. This is not too bad at least viewer understand they are still working on the website. Unfortunately they don’t have proper channel to educate user about the digital trunk radio.

Via this analysis, we know LJE remain the traditional way for customer engagement, not even mention setus a e-shop as WOKI Talk accessories e-commerce shop.

LJE Setup Repeater System

LJE and their counterpart, Mal-tel, has setup several repeater system in Northern Malaysia for digital trunk radio user. As we understand, the repeater system at Northern is distributed at:
- Penang Hill
- Bukit Mertajam
- Bukit Gerai
- Langkawi Island
- Larut
Radio Tower

Those repeater systems are setup for both Kenwood and Hytera brand digital trunk radio system. Those repeater system not only for LJE customer but also other Kenwood and Hytera user who want to access to that area. In WOKI Talk, we do allow user to access access those northern region repeater.

Available Digital Trunk Radio by LJE

LJE offers 2 brand of digital trunk radio, Hytera and Kenwood. LJE starts with the business with Kenwood but in year 2015, they also engage Hytera and perhaps put a lot of emphasize in this China brand.

WOKI Talk has no idea the rational and business strategy behind why LJE want to engage both brands of Kenwood and Hytera, but one things for sure is that LJE has to spend more money in setting up repeater station and also maintenance cost because they are maintening 2 system instead of 1.

From user stand points, I don’t really think the advantageous besides user has more choices which eventually diversify the usage capacity.

WOKI Talk also offer Kenwood and Hytera for our users. We have to cleverly distinguish the user selection for digital trunk radio. Besides trunk radio selection, WOKI Talk does focus in after sales services and spare part support. These are the areas to differentiate WOKI Talk and LJE.

In general, LJE Communication is a trunk radio supplier for many years. However in digital regime, WOKI Talk want to do the business with other strategy. We appreciate user could engage WOKI Talk choosing the Contact WOKI Talk button and let us serve you better.
August 28, 2016
Are you Ready for Digital Trunk Radio
Hytera MD788 complete set

We are moving into digital world, this also apply to trunk radio. Malaysia government has gazetted an announcement saying that since Jan of year 2016, the trunk radio system need to fully convert to digitize. Currently most of the trunk radio system is analog system and user is putting up plan for converting to digital system.

WOKI Talk has established a reliable digital trunk radio system for the West Malaysia or Peninsular Malaysia. Over here, we would like to give a brief introduction about our digital trunk radio network.

Digital Trunk Radio System

WOKI Talk has worked with 2 major digital trunk radio network, these 2 networks already covered most of the place in Peninsular Malaysia.
- Kenwood System. Kenwood is using NEXT Edge digital trunk radio system.
- Motorola System. Motorola is using Motorbot digital trunk radio system.
Who Needs Trunk Radio System

Haulage use Trunk Radio

Trunk Radio has very wide application provided it could supported by a reliable digital trunk radio network. Even with the popularity of smart-phone broadband internet access, however we are still seeing a huge group of user who want to use trunk radio.
- Transport Fleet.
- Sailing Boat.
- Cap or Taxi.
- Oil & Gas Company.
Why You Choose WOKI Talk

WOKI Talk has been registered and operates in Malaysia for many years, we have show our effort and commitment in 2way radio and trunk radio communication business for Malaysia market.
- Comprehensive Trunk Radio Network. Our trunk radio network has comprehensive coverage for peninsular Malaysia. Which means you could have instant voice message broadcast from Johor Bahru to Penang or even Langkawi island within a second.
- Experience in Trunk Radio System. We have dedicated technicians and site engineers to ensure the network is well operating.
- Dedicate Monitoring System. We establish a monitoring system to ensure our trunk radio system and signal are working in good condition.
- Network Security. With the latest Digital system, we have implemented an industry standard of network security system whereby unregister user is unable to log into our system sharing the broadcasting message.
- Encrypted Voice Message. All voice messages transferring or broadcasting are encrypted. Voice messages could only deliver to the group member.
We know this short article may not be sufficient to clarify your doubt about digital trunk radio, please does not hesitate contact WOKI Talk and learn more about the digital trunk radio.
August 25, 2016
My Experience with Electcoms Berhad Malaysia
Electcoms Berhad Malaysia Logo

As WOKI Talk, Electcoms Berhad Malaysia is the key trunk radio and walkie talkie provider in Malaysia. They are in the trunk radio industry for more than 10 years. Many walkie talkie sellers and trunk radio service providers knows Electcoms.

Trunk radio is a very specific niche in communication sector, and Electcoms has almost dominated and monopoly the entire market in Malaysia. Even with the join effort from LJE and Maltel, both of them are still pretty far in term of market share as compare with Electcoms.

General Introduction about Electcoms Malaysia

Before I share with reader about my experience with Electcoms, let me briefly introduce Electcoms so that reader at least has the first intention about the company.

Electcoms ‘s head quarter is located in a factory block in Petaling Jaya. They also having several offices through out Malaysia, this include Ipoh, Penang, Johor Bahru.

Currently Electcoms is the dealer for Motorola digital trunk radio and they also the only distributor for Motorola brand digital trunk radio. Any Motorola digital trunk radio in Malaysia are all from Electcoms.

WOKI Talk Offer. WOKI Talk offer Kenwood and Hytera digital trunk radio for user. Both digital trunk radio are also famous brand as Motorola. We alsop offer Motorola spare part in our walkie talkie accessories shop.

Perhaps, Electcoms has the most comprehensive repeater network setup in Malaysia as well. As I learn, Electcoms has work together with Digi, Malaysia famous Telco, by sharing the tower through out Malaysia. This means Electcoms could setup any repeater station as long as there is any Digi tower. This means the repeater setting up cost is much lower as compare to Maltel. At least they save the tower renter as I guess.

WOKI Talk Repeater Setup. Currently WOKI Talk has repeater station at Kledang, Changkat Rembian, Larut and Teluk Intan. Our users also allow to use the repeater station inSelangor such as Genting.

Now, I guess reader could have the idea why I say Electcoms is actually dominated and monopolized Malaysia trunk radio market. Meanwhile, I will also pointed out how WOKI Talk could improve the situation after understand the performance from Electcoms.

Why I Contact Electcoms Malaysia?

Lately I have a friend who want to let go his Motorola CM7668 digital trunk radio, so I just bought over from him. I aware the the trunk radio is almost no function unless it has could be linked into the repeater station. This is the reason I have to get hold Electcoms to understand how to register the digital trunk radio into their system.

Contact Electcoms

Electcoms has several offices through out Malaysia. Besides they also have sales man who travelling among the region. After visit Eletcoms’s company website, I decided to call Electcoms office directly in order to get the correct procedure .
- Electcoms Head quarter
- Electcoms Ipoh branch
WOKI Talk Learn. It is very hard for WOKI Talk to setup as much physical branches as ELECTCOMS, however we could branch out to our customer and digital trunk radio user via WOKI Talk website and accessories shop.

As expected, my call has been diverted several time before I could talk to the exact person. Furthermore, I have difference perception while talking with difference people. But one thing for sure, Electcoms want their client listen to them and follow their instruction eragantly.

WOKI Talk Learn. Communication scale is important. WOKI Talk should respect our customer and talk to them politely.

Transfer the Digital Trunk Radio Procedure

In general, since I am buying the Motorola trunk radio from a friend, Electcoms has to get all the digital trunk radio details and the seller details for Electcoms to verify the unit authentication. After that, I have to register myself in Electcoms as their client. In order to activate the unit, I was requested to pay 3 months access fee up-front. Below are the 3 steps:
- Bring the radio to Electcoms office and seller details for trunk radio authentication.
- Register a personal account in Electcoms, bring personal IC.
- Makes 3 months advance payment for activation.
WOKI Talk Learn. Agree Electcoms with comprehensive procedure. We should establish a similar procedure but with simplify flow.

I have not much comments on the Motorola trunk radio however I am not very satisfy the response from Electcoms. Anyway, as a servicing industry, only a quality trunk radio is insufficient to gain customer or market share. This is also the reason WOKI Talk has setup series program for improving our service quality.
August 25, 2016
WOKI Talk Compare with Mal-tel and LJE

Maltel, LJE, WOKI Talk Logo

Maltel and LJE are both companies distributing trunk radio in Malaysia for many years. They all start with Kenwood and since year 2015, they decided to engage Hytera as well.

In reality, WOKI Talk is the follower after Mal-tel and LJE in introducing digital trunk radio for local market.

Even though WOKI Talk is supplying digital trunk radio for the same market, however there are still some differences among these 3 companies and we think user should treat us differently.

Geomatry Differences

Maltel office is located in KL and LJE is located in Penang. WOKI Talk established in Teluk Intan and we slowly spread out to other location and state over in Malaysia. Besides Teluk Intan, we have offices in Ipoh, Penang, Sarawak. WOKI Talk not only expanding over office coverage in Malaysia, but also extend our engagement via our WOKI Talk e-commerce shop and website.

WOKI Talk understand with company website, social media and e-commerce site, we are actually branching out to more user. Perhaps, we also observe that WOKI Talk is having the best website layout among the 3 companies.

Digital Trunk Radio

Digital trunk radio is the latest technology in trunk radio communication industry, the digital trunk radio is to replace the traditional analog trunk radio which has been dominated in Malaysia for more than 10 years.

Maltel at KL and LJE at Penang have planned to segmentize the digital trunk radio market. The situation change a little after WOKI Talk also participate in supplying digital trunk radio. WOKI Talk has become an important digital trunk radio supplier in both Perak and Selangor state.

However, WOKI Talk does not limited ourselves in both Perak and Selangor state. Our goal is to supply suitable trunk radio and best service for customer, we are seeing more inquiry.

Spare Part for Digital Trunk Radio

Every one agrees the digital trunk radio spare part is selling at very high price. This is because LJE,Mal-tel and Electcom have monopolize the digital trunk radio market. However, WOKI Talk as a telecommunication solution provider has another thought in spare part.

WOKI Talk has extended and broaded our spare part sourcing ability, our goal is providing price competitiveand quality spare part for all digital trunk radio user. Our price competitive and quality spare part has gained high remark from many user. You are welcome to visit our e-commerce accessories shop to find out the spare part we are offering.

Business is getting more challenging in current market situation. Even though WOKI Talk is not the largest among Electcom, Mal-tel and LJE, however we do have the responsibility for providing best product, services as well as price competitive spare part to digital trunk radio user.

We agree Mal-tel and LJE has contributing a lot in digital trunk radio, however WOKI Talk is here to bring up services from user stand point.

August 18, 2016
Kenwood NX800 and NX820 Trunk Radio
Kenwood NX820 and NX800

WOKI Talk lately received many inquiry mostly from Malaysia region buyer, they are asking us about the availability on digital trunk radio. As our previous article about availability of digital traunk radio in Malaysia, WOKI Talk revealed that user has 3 choices for digital trunk radio, namely Kenwood NX series, Motorola Motobot and Hytera brand.

In this article, we are talking more about Kenwood NX series, so user could grab the first impression about this digital trunking radio.

Kenwood NX Series Digital Trunk Radio

Kenwood NX820, NX800 top view

Kenwood launched their latest Next Edge NX series of digital trunk radio about 5 years ago. The NX digital system is difference than the Motorola Motorbot DMR system, hence user are unable to use 2 difference brand of digital trunk radio in one system.

Due to the difference and unable inter-change between 2 system, digital trunk radio user in Malaysia has to make a decision on the system.

Model for Kenwood NX Digital Trunk Radio

Kenwood NX320 Handset

Mobile Unit. There are 2 models you could choose, Kenwood NX800 and NX820. Both are very reliable unit with 25W power output. Both units looks resemble just only difference with some button position. The NX800 only with several mm larger in term of size.

Handheld Unit. There are NX320 and NX300 both handheld model you could choose. NX300 definitely looks nicer from our perspective.

However through our practical experience, WOKI Talk always recommended our customer to adopt mobile unit instead of handheld unit. This is because mobile unit is having better signal coverage that able to fulfill customer needs.

Layout of Kenwood NX Digital Trunk Radio

In this article, we focus our discussion more on mobile unit.

Below are some basic specification for both Kenwood NX820 and NX800 digital trunk radio.
- Voltage: 13.6V (DC) +/-15%
- Frequency range: 400-470MHz
- Power: 5-30W
Accessories of Kenwood NX Digital Trunk Radio

Kenwood NX820 Antenna

In WOKI Talk, we provide customer with many choices on Kenwood NX accessories. Below are the most common NX radio accessories include:
- Antenna
- Coaxial cable with magnetic cup
- Palm Mic
- Mounting Bracket
Apart from those common accessories, WOKI Talk also tailor made some accessories for customer who want more. We have:
- Universal mounting bracket
- Universal Lock Casing
- External Speaker
- Palm Mic Hanger
User could always contact WOKI Talk and check our accessories availability. Or you could even tell us what you want and we will work toward your needs.

Who need Kenwood NX800 or NX820 Digital Trunk Radio

NX Digital trunk radio has wide application than the analog system because the NX system not only trunking radio but also with link availability. The link availability has widen up our communication coverage. User among the talk group could talk freely within the group provided the system is linked within the repeater station.

For Kenwood NX800 or NX820, both digital trunk radio having similar performance, user could just pick any of above digital trunk radio. For Malaysia user, WOKI Talk currently is carrying out an attractive package for Kenwood NX800 and NX820 system, please kindly contact WOKI Talk to understand more about our promotion package or you could visit WOKI Talk e-shop.
June 17, 2016
Hytera MD788 Digital Trunk Radio
Hytera MD788 Digital Trunk　Radio

WOKI Talk has written several article about phasing in digital trunk in Malaysia on January year 2016. We had mentioned currently the trunk radio user in Malaysia is having the opportunity choose among Motorola, Kenwood and Hytera brand. The Hytera MD788 digital trunk radio is the model that launched for Malaysia trunk radio market.

For the past decade, trunk radio market mostly is be devided in Motorola and Kenwood. Hytera comes into our eye-side since early 2015. Since user in this country is new to Hytera, let us write up something helps our reader to understand more about this trunk radio.

Basic Features of Hytera MD788 Digital Trunk Radio

Hytera MD788 is a digital trunk radio develop and manufacture in China Shenzhen, the southern city of China.

MD788 is a mobile unit operate under DMR system. The working frequency range fall between 410MHz to 430MHz.

One of the beauty of Hytera MD788 is the DMR system could operate 2 diference frequency simultaneously within one repeater. This also helping the trunk radio operator on saving the repeater quantity.

Basic Specification for Hytera MD788 Digital trunk Radio
- DMR digital trunk radio
- Frequency: 410MHz – 430MHz
- Power Supply: 13.6V +/- 15%
- Power: 25W
Basic Accessories for Hytera MD788

Hytera is having it own accessories, most of the accessories is unable to interchange with other digital trunk radio.

WOKI Talk has setup a full range of Hytera accessories, you could find out those common order accessories at our WOKI accessories shop:
- External antenna comes with 5M length coaxial cable
- External speaker
- Hand held microphone or palm mic SM19A1
WOKI Talk has setup a dedicate e-commerce shop above accessories and you will be able to find other accessories which we tailor made for your special needs.

Our reader could also find out more about Hytera MD788 by reading through the Hytera MD788 user manual.
November 29, 2015